Virgin America is in beta.  On our flight back from San Francisco, we couldn’t find a working power outlet, the satellite signal routinely broke (it didn’t work at my seat at all on our way out, and there are many features of the “Red” interactive service just not working yet.  But these are small complaints.  Virgin is embarked on a bold, user-centric rethinking of air-travel, and I’m sure they’ll overcome the problems.  I’m rooting for them.