Elgato: “Our Evil Plan is Working, MuHaHaHa”

This is a rant: Elgato makes great products for capturing video onto your computer. But the authorization number for the software is only included on an easily misplaced card, not on the manual or disc envelope as is standard industry practice. There’s no way to reinstall the software without the code, and Elgato doesn’t answer customer service email inquiries. So they get another $80 from me for the same software I already purchased with their hardware because I lost the piece of paper.